Limited Lifetime Warranty

Gator Fasteners provides a limited lifetime warranty against manufacturing defects to the original purchaser. Proof of purchase (original receipt or order confirmation) is required for all claims.

If a Gator Fasteners product is determined to have a genuine manufacturing defect in material or workmanship, Gator Fasteners will provide a one-time replacement of the failed part at no charge. If the same part is no longer available, a refund may be provided instead, not to exceed the original purchase price of the part and excluding any shipping charges and taxes. Refunds are issued through the original channel of purchase: customers who purchased directly from Gator Fasteners are refunded directly, while customers who purchased through a dealer or distributor are credited through that dealer or distributor. This is the exclusive remedy under this warranty.

Gator Fasteners reserves the sole and final discretion to determine whether a product has a manufacturing defect and whether a claim is covered under this warranty.

This warranty does not cover, and Gator Fasteners is not liable for, the following:

• Improper installation, including incorrect torque application, failure to follow published torque specifications, or failure to use the correct installation sequence.
• Reuse of a fastener that has stretched or yielded, or that was reinstalled without being inspected and confirmed within specification. Gator Fasteners products are reusable provided each fastener is inspected for stretch or yield prior to reinstallation and found to be within specification.
• Damage resulting from contaminated, damaged, or improperly prepared threads or mating surfaces.
• Failures caused by loads exceeding the product's rated clamping capacity. Gator Fasteners products are warranted against manufacturing defects only; they are not warranted to withstand loads, cylinder pressures, or power levels beyond the rating of the specific product. A fastener that yields, stretches, or releases because it was subjected to loads above its rated capacity has not failed due to a defect and is not covered. This applies regardless of the vehicle's configuration or power level.
• Normal wear, corrosion from environmental exposure, or cosmetic blemishes that do not affect function.
• Products that have been modified, machined, re-plated, or altered in any way.
• Consequential, incidental, or indirect damages of any kind, including but not limited to damage to head gaskets, cylinder heads, engine blocks, or any other engine or vehicle component; labor, towing, rental, downtime, or loss of use.

The maximum liability of Gator Fasteners under this warranty shall not exceed the original purchase price of the product. Gator Fasteners expressly disclaims all other warranties, whether express or implied, including any implied warranty of merchantability or fitness for a particular purpose. All determinations regarding warranty coverage are made at the sole and final discretion of Gator Fasteners. The purchaser assumes all responsibility for proper selection, installation, and use of the product. Some states do not allow the exclusion of certain warranties or limitation of consequential damages, so the above limitations may not apply to you.

Submit a warranty claim using the online RMA request form or by email. Please include the following information:

• Your name and contact information
• Original proof of purchase / order number
• A description of the issue and the vehicle application
• The installed location(s) of the failed fastener(s), identified by the position number from the product's torque sequence
• Clear, high-quality photos showing the failure, including close-up images of any fracture or damage to the part

A representative will review your request and may issue a Return Merchandise Authorization (RMA) number with return instructions. An RMA number authorizes you to return the part for inspection; it does not confirm or guarantee warranty coverage. Coverage is determined only after the returned part has been inspected.

Once an RMA is issued, the part or kit must be returned within 30 days. If the item is not received within 30 days, the RMA will be automatically closed and the claim considered withdrawn.

A valid RMA number is required for all returns; products returned without an RMA may be refused. The customer is responsible for the cost of return shipping the failed part or kit to Gator Fasteners for inspection. On approved claims within the United States, Gator Fasteners covers the cost of shipping the replacement part to the customer. This warranty applies to the original purchaser and is non-transferable.